Privacy and Terms

Privacy Policy 2025

Your privacy is important to us at Ellotti. By using our website, you agree to the collection and use of information in accordance with this policy.

What We Collect:

• Personal details: name, email, address, phone (for order fulfilment).
• Payment information: securely processed via third-party; no full credit-card data stored.
• Usage data: browsing behaviour, device & browser info, viewing times.

How We Use It:

• To process orders and keep you informed.
• To send updates and new-capsule invitations (if opted in).
• To improve our website experience and services.

Sharing & Security:

• We will not sell your personal details.
• We may share limited information with fulfilment partners and carriers.
• We implement reasonable safeguards, though no system is 100% secure.

Cookies & Tracking:

• We use cookies and similar tech to remember preferences, custom-tailor content and gather analytics.
• You may disable cookies via browser settings (note: this may limit functionality).

Your Rights:

• You may request access to, correction or deletion of your personal data at any time.
• Marketing communications can be unsubscribed at will.
• For residents of areas with specific privacy laws (e.g., GDPR, CCPA) you have further rights as provided under those laws.

Retention:

• We keep personal data only as long as needed for the purposes described, to comply with legal obligations or resolve disputes.

Terms of Service

By accessing or using the Ellotti website (https://www.ellotti.com) you agree to the following terms, along with the Privacy Policy.

Product Information & Pricing:

• We endeavour to keep images and descriptions accurate, but actual colours may vary with device and lighting.
• All prices listed in AUD, excluding any taxes unless otherwise stated. Prices may change without prior notice.

Orders & Payment:

• You must be at least 18 years old or have parental approval to purchase.
• Payment is required at time of order. We reserve the right to cancel orders if items become unavailable.

Shipping & Delivery:

• See our Shipping & Returns section for estimated delivery times and costs.
• Once dispatch is confirmed, risk passes to you when the parcel leaves our warehouse.

Intellectual Property:

• All content on the Ellotti site (text, images, design) is owned by Ellotti or its licensors. You may not reproduce or use without our written permission.

Restrictions on Use:

• You agree not to misuse the website, interfere with operations, transmit harmful code, or use false pretences.

Limitation of Liability:

• To the extent permitted by law, Ellotti is not liable for indirect, incidental or consequential damages arising from use of the website or purchase. Our total liability is limited to the purchase price of the product in question.

Governing Law:

• These terms are governed by the laws of Victoria, Australia. Disputes will be submitted to the non-exclusive jurisdiction of Victorian courts.

Changes to Terms:

• We may update these terms at any time. Your continued use of the site after such changes means you accept them.

Contact:

• Questions? Email support@ellotti.com